I had an interesting customer inquiry today. Ernie was in the shop last week looking for a Cannnnondale mountain bike, specifically a Rush or a Rize which would be perfect for the singletrack bike trails in Indianapolis (Town Run) and southern Indiana (Brown County, Versailles, Harmonie, etc).
He's tall, and our inventory of XL mountain bikes is slim right now. I was able to check our inventory at both stores, as well as at the Warehouse, and also to see what we have on order.
I've been "between bikes" before, and know what a big decision it is, and how hard it is to balance the desperation for a new bike against the importance of making the right decision. So, what I proposed to him was that we build up the XL Rush we have on hand, and rush order a Rize in the color and size that would be his #1 choice.
I checked Cannondale's inventory on their dealer website and phoned their factory, and came up with specifics of what bikes were available now, and when the other colors would be ready to ship (mostly within a week or three). This way he'll be able to test-ride the two bikes back-to-back and decide which he prefers. Plus, if he veers away from either of these, he'll know what to expect as far as delivery ETA on the others.
Then we can go ride!!
He's tall, and our inventory of XL mountain bikes is slim right now. I was able to check our inventory at both stores, as well as at the Warehouse, and also to see what we have on order.
I've been "between bikes" before, and know what a big decision it is, and how hard it is to balance the desperation for a new bike against the importance of making the right decision. So, what I proposed to him was that we build up the XL Rush we have on hand, and rush order a Rize in the color and size that would be his #1 choice.
I checked Cannondale's inventory on their dealer website and phoned their factory, and came up with specifics of what bikes were available now, and when the other colors would be ready to ship (mostly within a week or three). This way he'll be able to test-ride the two bikes back-to-back and decide which he prefers. Plus, if he veers away from either of these, he'll know what to expect as far as delivery ETA on the others.
Then we can go ride!!
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